PRESS RELEASES


Baltimore City Council Conducts “CitiStat – Stat”

Release Date: April 10, 2015

Monday, April 13

5:00pm

City Council Chambers, 4th floor
City Hall, 100 North Holliday Street

(Picture ID required for admission to City Hall)

15-0214R- Council Oversight Hearing - CitiStat Changes

FOR the purpose of convening a City Council oversight hearing to assess the current status, proposed future direction, cost effectiveness, and appropriate mission of Baltimore City's CitiStat program.

CitiStat is a process in which City agency managers come before a panel of "higher ups” to account for how well they are meeting citizen requests for service.It's a "grilling" based on completion of the kinds of requests handled by 311.

To be effective, CitiStat conferences have to be consistent, for example, once every 2 weeks or once a month per agency. According to recent Sunpapers' reports, the consistency is lagging in some areas, and new CitiStat approaches are being considered.

The purpose of the CitiStat resolution and hearing is for City Council and the public to learn more about the direction in which this process is headed and to ensure that the accountability factor remains a priority.

Hearing will be televised live on Cable channel 25

CLICK HERE to view a PDF of the Resolution

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